Privacy Notice

Who are we?

Wordsearch Ltd is a Limited Company registered in England and Wales, company no. 7761245 with registered office at Goodridge Court, Goodridge Avenue, Gloucester GL2 5EN, VAT no. GB246 7212 09. Wordsearch Limited also trades as 3DSam and Treasure Hunt Design.

 

What information do we collect?

As part of our translation, design and marketing activities, we process personal information such as names, postal addresses and email addresses. Some of our translations include special category data such as medical records

 

Why do we collect this information, and how do we use it?

We collect and use this information to stay in touch with our clients and to quote for and carry out translations, design and marketing projects ordered by our clients.

 

Do we share this information with anyone?

We may share this information with our accountant and UK tax authorities in order to comply with UK tax regulations.

 

How long will this information be stored for?

We will keep this information for 7 years after you cease to be our client or until you ask for it to be deleted. We keep source and target documents so that we can ensure consistency if you come back to us in the future for similar or related translations.

 

What data Where is it How long for
Contact details (names, email addresses, telephone numbers) Locally and in the Cloud As long as you are our client and for 7 years (6 years + current year) after that.
Billing details (names, email addresses, telephone numbers) Locally and in the Cloud As long as you are our client and for 7 years (6 years + current year) after that.
Documents containing personal information (contracts, business registration documents, marketing material, meeting minutes) Locally and in the Cloud As long as you are our client (in case of future legal challenges without any statute of limitations and for reference for future translations).
Special category data (birth/marriage/death certificates, ID documents, criminal record certificates) Locally and in the Cloud As long as you are our client (in case of future legal challenges without any statute of limitations and for reference for future translations).

 

What are your rights?

You have the right to information and access to your personal information. You also have the right to correct and restrict the data we collect about you and how we process it. You can ask for your information to be deleted at any time. To exercise these rights, please email info@wordsearchltd.com.

 

How can you complain?

If you have any questions or complaints about the data we control and process, please email info@wordsearchltd.com.